Company Name: Trent Construction Services Ltd (“Trent Construction Services”, “we”, “us”, “our”)
1. Introduction
Trent Construction Services is committed to protecting your personal data and respecting your privacy.
This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with us, whether through our website, email, phone, or in person.
We operate in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable laws.
2. Who We Are
Trent Construction Services Ltd specialises in passive fire protection, structural fire protection, and related construction services.
For data protection purposes, Trent Construction Services is the “data controller” of the personal information you provide.
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Email: info@trentcs.com
Address: [Insert physical registered office address if preferred]
Telephone: [Insert main contact number]
3. What Data We Collect
We may collect and process the following types of personal data:
- Identity Data: Full name, job title, company name.
- Contact Data: Email address, telephone number, postal address.
- Project Information: Details related to your enquiry, project requirements, specifications.
- Website Usage Data: IP address, browser type, pages visited, and other analytics data.
- Marketing and Communications Data: Your preferences in receiving marketing from us.
We do not collect sensitive personal data (special category data) unless explicitly provided by you and necessary for a specific project.
4. How We Collect Your Data
We collect data when you:
- Fill out forms on our website
- Contact us by email, phone, or through social media
- Engage with us on a project or request a quotation
- Subscribe to our newsletters or marketing communications
- Visit and interact with our website (automatically through cookies and analytics)
5. How We Use Your Data
We use your personal data for the following purposes:
- To respond to your enquiries and provide requested services
- To manage and deliver construction projects
- To maintain our business records and comply with legal obligations
- To improve our website and services
- To send you marketing communications if you have opted-in
We will only use your personal data when legally permitted, and primarily under the lawful bases of contractual necessity, legitimate interests, or your consent.
6. Disclosure of Your Data
We may share your data with trusted third parties, including:
- Subcontractors, suppliers, and partners involved in the delivery of our services
- IT service providers supporting our business operations
- Professional advisers (e.g., lawyers, accountants)
- Regulatory bodies or law enforcement agencies when legally required
We ensure all third parties respect your privacy and treat your data securely.
7. International Transfers
We do not typically transfer your personal data outside the United Kingdom.
If we ever do, we will ensure that appropriate safeguards are in place.
8. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.
In general:
- Enquiry information: Retained for up to 2 years
- Project documentation: Retained for up to 6–12 years in line with industry best practices and legal requirements
- Marketing preferences: Retained until you opt-out
9. Your Legal Rights
Under data protection law, you have rights, including:
- Right to access the personal data we hold about you
- Right to correct inaccurate data
- Right to request erasure of your data (“the right to be forgotten”)
- Right to object to or restrict certain processing
- Right to withdraw consent at any time (where applicable)
To exercise your rights, please contact us at info@trentcs.com.
10. Cookies
Our website uses cookies to enhance your browsing experience and analyse website usage.
For more information, please refer to our separate Cookie Policy [Insert link if available].
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legislation or our practices.
The latest version will always be posted on our website and, where appropriate, notified to you.
